FAQs

Below provides answers to commonly asked questions. For further inquiries, contact Sherri Mitchell at 856-716-3425, send an email to beacontravelcompanions.com, or use the online form at the bottom of this page.

Absolutely! As your companion I will meet you at your residence and accompany you to your destination, providing door-to-door service for a seamless experience.

Definitely! With over 30 years of experience as a physical therapist, I can safely provide hands-on assistance for clients with mobility limitations. Client safety is always my priority.

Unfortunately, at this time, travel is only offered within the United States.

You bet! If you live in the Tri-State area of New Jersey, Delaware, or Pennsylvania (Philadelphia Metro Area), I would be more than happy to accompany you on day excursions, whether it’s visiting Longwood Gardens, taking a trip to Lancaster, PA, or attending a local wellness event for Seniors just to name a few.

This depends on the situation and will need to be assessed on a case-by-case basis. While companion trips are for non-emergency travel, I can assist in relocating individuals to be closer to family after a medical issue or provide transportation to specialists, depending on the circumstances.

Per policy, I cannot directly administer medication. However, I am happy to provide reminders and oversee your medication regimen. If injections, such as insulin, are required, clients will need to administer them independently.

No, while travel insurance is strongly recommended, clients are responsible for obtaining their own insurance. I can offer guidance and information on how to secure coverage.

Yes, if you need to cancel a trip, every effort will be made to refund any travel expenses paid in advance. Please note that bookings with various vendors are subject to their cancellation and refund policies, even if arranged through Beacon Travel Companions. For this reason, travel insurance is recommended.

Good communication is vital for planning and ensuring a pleasurable experience for everyone involved. I will keep family members updated through calls, text messages, emails, or any preferred method. Family members can also reach out at any time.

This is an excellent question! Fees depend on various factors, including the type of trip, its duration, and the level of assistance required. Please contact me to discuss your specific trip, and I’ll be happy to provide a personalized quote.

Clients can expect a supportive and caring companion throughout their journey. I focus on ensuring safety, comfort, and a stress-free experience, allowing clients to enjoy their travels to the fullest.

How Can I Help?

I would love the opportunity to answer any questions and start planning that special trip for you or your loved ones. Fill out all fields of this form and I will respond to your inquiries usually within 24 hours.

If you are having trouble submitting this form, make sure all fields are complete including "Tell me about your request". Thank you!